Enhanced 911

### Enhanced 911 Enhanced 911, or E911, is a universal service that allows emergency calls to be forwarded to the correct public safety answering point and quickly locates the caller through their cell phone number. E911's automated dispatcher capabilities allow calls to be routed to the appropriate 911 operator, who can then connect to the nearest public safety answering point. This helps to reduce response times and the complexity of the calls. For example, if a call is made from a cell phone and the caller is in an unfamiliar area, the dispatcher can quickly contact the local responding agency rather than searching for the appropriate police or fire department. E911 also includes an additional layer of security for high priority calls as well. These calls will be monitored by a higher level of security such as encryption, authentication and access control. This means that the data that is transmitted from the callers phone to the public safety answering point is secure and cannot be intercepted by outside sources. Overall, E911 offers a simple, automated service that allows callers to quickly receive help when they need it most. This service helps to save time and resources, while providing a secure and reliable way to contact emergency services.